An Open Letter To Skaters- Avoid Being The Next VictimI had a terrible experience when I had my figure skates sharpened in the Bicycle Workshop on 259 Mass. Ave near MIT. My newly bought figure skates were totally damaged with nearly all of the sharpenable edge cut off by the worker who did the job. Worst of all, the store manager denied the wrongdoing of her employee, harassed me by yelling to call up the police (she never did, and I guess she dared not to), and even rudely asked me to leave the store when I requested for compensation.
This happened two days before Christmas and things have not been settled today. I was a new skater and did not realize that sharpening skill is so important, and that an unskillful job could be so harmful to the skates. Usually, the skates cost quite a lot of money, so I hope this experience will not be repeated by another person, especially our MIT students. Therefore, I think it is necessary for me to write this open letter. The simple lesson I have learned and would like to share with all the skaters is: do not have your skates sharpened at the Bicycle Workshop, which has the poorest service that you may not be able to imagine.
Di Xu G